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Horus Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Horus Casino. Please read them carefully before creating an account, depositing funds or placing a bet. By using the website or related services, you acknowledge that you have read, understood and agreed to these terms, together with any specific rules displayed for individual games, promotions or services.
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1. General terms and eligibility
Horus Casino provides online gaming services subject to applicable laws, these Terms & Conditions and any additional rules shown on the website. If you do not agree with any part of these terms, you must not use the website or its services. The terms apply to all visitors, registered account holders and anyone who accesses games, promotions, payment features or other content made available by Horus Casino.
Table of contents
You must be at least 18 years old to use online gambling services. You must also be legally permitted to gamble in the place where you are located. It is your responsibility to check the laws that apply to you before registering or playing. Horus Casino may use age, identity, location and other verification processes to help confirm eligibility. Access may be restricted where online gambling is not permitted or where the required checks cannot be completed.
You may only use the website for personal and lawful entertainment. You must not use the services for business purposes, on behalf of another person, or in connection with unlawful activity. You must not attempt to bypass access controls, conceal your location, interfere with the website, or use software or devices intended to obtain an unfair advantage.
Your responsibility when using the website
- Provide information that is accurate, current and complete.
- Read the rules for each game, bet type and promotion before taking part.
- Use only payment methods that you are authorised to use.
- Keep your account details secure and notify Horus Casino if you suspect unauthorised access.
- Comply with all applicable Australian laws and any other laws that apply to your location.
- Avoid gambling when you are under the influence of alcohol, drugs or strong emotional pressure.
2. Accounts, verification and security
To access certain services, you may need to open a personal account. You may generally have only one account unless Horus Casino expressly permits otherwise. An account must be opened in your own name, and the information supplied during registration must belong to you. Creating accounts for other people, allowing another person to use your account, or transferring an account to someone else is not permitted.
Horus Casino may ask for documents or other information to verify your age, identity, address, payment method, source of funds or eligibility. Verification may be required before particular services can be used, before funds can be withdrawn, or when activity requires further review. You must provide information within a reasonable period and ensure that documents are genuine, readable and up to date.
You are responsible for protecting your username, password, device and any other account credentials. Do not share them with anyone. Activity carried out through your account may be treated as activity authorised by you unless you have promptly reported a security concern. If you believe that your account has been compromised, stop using it and contact Horus Casino through the support option made available on the website.
Horus Casino may refuse an application, place an account under review, restrict access or close an account where permitted by law. This may occur if information is inaccurate, verification is not completed, the account appears to be duplicated, the terms may have been breached, or activity raises security, fraud, financial crime or responsible gambling concerns.
3. Deposits, wagering and withdrawals
Deposits must be made using a payment method that is valid, authorised and held in your name, unless an alternative arrangement is expressly approved. You must not use a payment method belonging to another person. Payment providers may apply their own terms, fees, processing requirements or security checks. Horus Casino does not control the policies of external payment providers.
You should only deposit money that you can afford to lose. Deposited funds are intended for gaming activity and must not be used for unlawful purposes. Horus Casino may delay, reject or reverse a transaction where required for verification, security, technical, legal or payment-processing reasons. A transaction may also be subject to limits or conditions displayed on the website at the time it is requested.
A bet is normally treated as accepted when it is recorded by the gaming system. You should check the details of each bet before confirming it. Games and bets are governed by the rules shown for the relevant product. If there is a clear technical error, system malfunction, pricing error or other obvious mistake, Horus Casino may review the affected activity and take an appropriate action in accordance with applicable law and the relevant game rules.
Withdrawals may be subject to account verification, payment checks, applicable game rules and any lawful restrictions. Funds may be returned through an approved method and may not always be sent by the same method used for a deposit. You remain responsible for checking that your payment details are correct. Any taxes, charges or reporting obligations that apply to you are your responsibility.
Technical interruptions
Online services can be affected by maintenance, telecommunications problems, device faults, software errors or events outside reasonable control. If a game or transaction is interrupted, do not repeatedly submit the same request. Check your account history where available and seek assistance through the website if the result or balance is unclear. Horus Casino may investigate disputed activity using system records and other relevant information.
4. Promotions, responsible gambling and privacy
Promotions, bonuses, tournaments and other offers may have separate terms. Those terms may specify eligibility, participation steps, expiry dates, wagering requirements, maximum values, excluded games, withdrawal conditions or other restrictions. You should read the applicable promotional terms before opting in. Where a promotion conflicts with these general terms, the specific promotion terms will apply to that offer to the extent of the inconsistency.
Horus Casino may amend, suspend or withdraw an offer where permitted by law, including where an offer has been affected by a technical issue, misuse or circumstances outside reasonable control. A person must not claim an offer more than once unless the promotional terms allow it. Using multiple accounts, false information, coordinated play or other methods to obtain an unfair promotional benefit is prohibited.
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play, take regular breaks and do not chase losses. You may use any responsible gambling tools or account restrictions made available through the website. These may include deposit controls, time reminders, cooling-off arrangements, self-exclusion or account closure. Restrictions can affect access immediately or after any required process.
If gambling is becoming difficult to control, stop playing and seek help from an appropriate Australian support service or qualified professional. Do not gamble on behalf of another person and do not ask someone else to gamble for you. Horus Casino may take steps to support safer gambling and may restrict an account where there are concerns about a person’s wellbeing or ability to gamble safely.
Personal information is handled in accordance with the Horus Casino Privacy Policy. Information may be collected and used to provide services, process transactions, verify accounts, meet legal and security obligations, prevent fraud and improve the website. By using the services, you acknowledge that relevant information may be processed for these purposes, subject to applicable privacy laws and the Privacy Policy.
5. Suspension, intellectual property and changes
Horus Casino may suspend, limit or close an account where this is reasonably necessary for security, compliance, responsible gambling, technical, payment or operational reasons. An account may also be restricted if there is suspected fraud, money laundering, collusion, cheating, misuse of a promotion or breach of these terms. You must not attempt to open another account or continue using the services while a restriction or investigation is in place.
If an account is closed, any remaining balance will be handled in accordance with applicable law and the circumstances of the closure. Horus Casino may retain information and records where required for legal, regulatory, dispute-resolution, security or accounting purposes. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, disputes, misuse or inaccurate information.
The website, including its design, text, graphics, logos, software and other materials, is owned by or licensed to Horus Casino or its relevant providers. You may use the website only for personal access to the services. You must not copy, publish, modify, distribute, reverse engineer, scrape or commercially exploit website content without appropriate permission.
The website may contain links or references to third-party services. These services are controlled by their own providers and may have separate terms and privacy practices. Horus Casino is not responsible for content, availability or conduct outside its reasonable control. You should review third-party terms before using an external service.
These Terms & Conditions may be updated from time to time to reflect changes to the services, law, security requirements or responsible gambling practices. The latest version will be published on the website, with the effective date where appropriate. Continued use after an update means that you accept the revised terms. If you disagree with a change, you must stop using the services and may request account assistance through the available support channels.
Nothing in these terms is intended to exclude, restrict or replace any right or protection that cannot lawfully be excluded under Australian consumer or other applicable laws. If you have a question, complaint or dispute, please use the support option provided on the website. You should include enough information for the matter to be reviewed, while avoiding the unnecessary submission of sensitive personal information.
