Privacy Policy

Horus Casino respects the privacy of its players and aims to handle personal information in a fair, transparent and secure way. This policy applies to information collected through the website, account services, customer support channels, payment processes and other services connected with your play.

Personal information means information that identifies you or could reasonably be linked to you. The information collected will depend on how you use the site, the services you request and the checks that are needed before or during your account relationship. You may be asked to provide accurate and current information. If information is incomplete or incorrect, some account or transaction services may not be available.

This policy may be updated when services, technology or privacy requirements change. The current version will be made available on the website. You should review it from time to time, particularly before providing new information or using a new feature.

Horus Casino may share information where this is reasonably necessary to provide services, protect the website or meet applicable requirements. Recipients may include payment and verification providers, technology and hosting providers, customer support services, fraud prevention services, professional advisers and other suppliers that help operate the site. These parties should only receive information relevant to their role and may be required to protect it.

Information may also be disclosed where required or permitted by law, in response to a lawful request, to prevent fraud or harm, to enforce site terms, or to protect the rights, property and safety of players, Horus Casino and other people. Information may be transferred to service providers in another country when needed for these purposes. Where that occurs, reasonable steps should be taken to protect the information and handle it appropriately.

Security measures may include access controls, authentication processes, encryption or secure transmission methods, monitoring, staff procedures and supplier controls. No website or electronic transmission is completely risk-free. You should keep your login details private, use a secure device and notify support if you believe your account or information has been accessed without permission.

Personal information is kept only for as long as it is needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment and transaction records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, destroyed or de-identified, subject to technical, legal and operational limitations.

You may have rights in relation to the personal information held about you. These rights can be affected by the nature of the request, the information involved, the need to protect other people and any legal or security requirements. Horus Casino may need to verify your identity before completing a request.

• Access: ask for information about the personal information held about you and, where appropriate, a copy of that information.
• Correction: ask for inaccurate, incomplete or outdated personal information to be corrected or updated.
• Deletion: ask for personal information to be deleted where it is no longer needed or where deletion is otherwise available. This request may be limited where records must be retained for a period required by law, to complete a transaction, resolve a dispute, prevent fraud or protect the security of the service.
• Marketing consent: withdraw consent to marketing communications or change your marketing preferences. You can also use an unsubscribe option included in a marketing message where available. Service and account messages may still be sent when they are needed to operate your account or provide requested services.

To exercise your data rights, ask a privacy question or make a privacy-related complaint, contact support@horuscasino.wtf. Please describe your request clearly and provide enough information for the relevant account or records to be identified. Do not send unnecessary sensitive information or payment credentials. If identity verification is required, further instructions may be provided.

Requests will be reviewed and handled within a reasonable timeframe, subject to applicable requirements and the complexity of the request. If information cannot be provided, corrected or deleted, an explanation may be given where permitted. You may also raise a concern with the relevant privacy authority or seek independent advice if you are not satisfied with the response.